Privacy Policy – wniss Platform

Introduction

This Privacy Policy applies when you register or subscribe to the wniss Platform, visit our website, download our application, access any of our portals (“Sites”), or use our digital platform (“Service”). By doing so, you accept and agree that we may collect, store, and process your personal data in accordance with the terms of this Policy.

The term “You” refers to users in general or individually, depending on the context. The term “We” refers to wniss Company.

Please read this Policy carefully:

  • We may amend, modify, add, or remove any part of this Policy at any time by notifying you.
  • You should review this Policy periodically to stay updated with the latest terms.

Required Data

  • Basic information necessary to book appointments with specialists.
  • Everything discussed during the session between you and the specialist is confidential and belongs to you (under the principles of privacy and confidentiality).
  • We do not collect or retrieve any information exchanged during sessions.
  • Your data is accessible only to authorized personnel for service provision and performance measurement.

How We Collect Your Data

You may provide us with your data through:

  • Email, paper or digital forms, service registration, subscriptions, contests, phone or postal communications.
  • Such data may include: name, age, photo, ID/passport, address, phone number, email, payment and billing information.

We may also collect information automatically when you use our services, such as:

  • IP address, login data, browser type, operating system, device and network details.
  • Visit logs (duration, searches, preferences).

We may receive your data from third parties such as:

  • Payment providers, delivery services, analytics providers, social media, or cloud services.

⚠️ This Policy does not cover third-party sites or services.

How We Use Your Data

We may use your personal data for the following purposes:

  • To fulfill our obligations and deliver services.
  • To monitor and improve our business, products, and services.
  • For research, statistics, service testing, and troubleshooting.
  • To comply with legal and regulatory requirements.
  • To maintain security, prevent fraud, and cooperate with authorities.
  • To send offers and marketing materials (emails, SMS, calls, etc.).
  • To provide personalized services and tailored recommendations.

Data Disclosure

We may share your data with:

  • Third parties who send messages or offers on our behalf.
  • Potential buyers/sellers in the case of a business acquisition or transfer.
  • Governmental or judicial authorities where legally required.
  • Our affiliates or partners worldwide.

Cookies

  • We use small text files (cookies) stored on your device to facilitate website use, customize ads, and improve services.
  • You can disable cookies from your browser, but this may affect your user experience.

Data Protection

  • We implement industry-standard security measures to protect your data.
  • However, data transmission over the internet is not completely secure; thus, we cannot guarantee absolute protection.
  • You are responsible for any transfer of your data to us.

General Provisions

  • This Policy is governed by the laws of the Arab Republic of Egypt.
  • Any disputes shall fall under the exclusive jurisdiction of Egyptian courts.
  • If you wish to delete your account, please contact our support team through the chat button on the website/application.